CRAC COVID in-person delivery process

Background to this process

Currently, our default for all training provision is virtual delivery via Zoom, Teams or equivalent, for the safety and convenience of all parties involved. As restrictions start to lift, we are prepared to consider in-person delivery at a client’s request. Before agreeing we will have used the following decision process: 

1. Is this delivery legal in the Training country?
2. Is travel into/out of/around the Training country reasonable[1], and not require self-isolation at any stage?
3. Is accessing accommodation, transport or other services required by the service providers in the Training country legal and reasonable to access?
4. Does the venue have a COVID safety assessment/safety requirement? And if not, will the client complete CRAC’s version?
5. Does the safety assessment/requirement meet the standards expected by CRAC?
6. Is the client prepared to pay any and all additional costs incurred by COVID requirements? This may include but is not limited to higher accommodation and travel costs, costs for tests, certificates and specific masks; and self-isolation costs if incurred. The requirement for these will be determined by CRAC.

If the answers to all of the questions above is yes (CRAC’s decision to be binding), then the decision will be to proceed with in person training on the following conditions:

1. CRAC reserves the right to review the above questions at any point prior to the service delivery and if circumstances have changed or the conditions above have not been/can no longer be met, to transfer the training to virtual delivery.
2. The client has the right to change to virtual delivery at any point before the training date.

Process for associates

If the client has agreed to the above terms, we will issue a call for Expressions of Interest with the country and city of the training, and any additional conditions of which we are aware (e.g. mask, vaccinations). Before you submit an EOI, please consider:

1. Are you willing, and do you expect to be able to meet all COVID related requirements outlined in the EOI, and/or applicable in the country/city of training?
2. Should circumstances change but CRAC are satisfied that in-person training can still take place (e.g. masks become mandatory, but travel is still permitted), are you content to comply with CRAC’s decision?
3. Should training change to online, are you content to deliver the training online?
4. Are you prepared, if requested by CRAC/any relevant rules or regulations, to take a COVID test before travelling? (any costs incurred will be covered, and if the test is positive, training will move to online).

If you agree with these points, please submit your EOI; please include any conditions you want to have included related to COVID. By submitting your EOI, and if successful in signing the contract, you agree to abide by the process outlined in this document.

Once contracts have been agreed, CRAC will review the situation weekly before the course is due to take place and immediately advise the selected associate of any changes.